Refund & Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unused, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at support@ameevortex.com.
Returns must be sent to the following address:

P-6 G. Aguinaldo St., Dologon, Maramag, Bukidnon, 8714

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain items are not returnable, such as:

• Personalized or custom items

• Perishable goods

• Hazardous materials

• Gift cards

• Intimate apparel (for hygiene reasons)

If you have questions about a specific item, contact us.

Refunds

Once we receive and inspect your return, we’ll notify you regarding refund approval.
Approved refunds will be processed to your original payment method within 5–10 business days.
Please allow time for your bank or card issuer to complete the refund.